Laura Bracken

Review of Poughkeepsie Social Security A...

I've been to the office several times and spoken o...

I've been to the office several times and spoken on the telephone numerous times, and have not had any serious difficulties to speak of. But the rules, regulations, and changes can be frustrating. I have not encountered what I would call rudeness, but sometimes curtness. I have encountered very pleasant workers as well. My guess is when people don't have a complaint, they don't usually leave a complement. However, I do sympathize with the people whose experiences were less than stellar! My "good review" doesn't mean theirs were not true for them.
More recently I changed my retirement from my husband's to mine...and a mistake was made by the processing center they said, and my Medicare coverage disappeared. I'm in the process of getting it corrected, but so far (two months later) it's still not back yet. Going to call again soon.