Somerandom Person

Review of Gett

This Gett taxi service in Tel Aviv, Israel is a di...

This Gett taxi service in Tel Aviv, Israel is a disgrace. The app is VERY basic compared to Uber, and also the quality of the taxis is generally lower (one taxi was literally full of garbage/trash). The worst thing is that we were ripped off twice by taxi drivers because they manually enter the final fare into the Gett app, it is not automatically calculated, so you have to also ensure that you take the paper receipt when you finish the taxi ride. Also, the Gett customer service chat is slow and buggy and ineffective... a colleague of mine forgot her phone in a taxi and getting it back was an absolute nightmare that took almost a full day.

From now on I will ONLY use Uber as the app is more advanced and at least you can properly rely on the email receipts that you receive. I really hated using this app in Tel Aviv and will tell all of my friends and business colleagues not to use it also.