This has been one of the most positive experiences...

This has been one of the most positive experiences I've ever had, dealing with a new veterinarian. (Just as a side note, the emergency hospital, up the street by the CVS, ripped my family off using scare tactics and hard selling techniques. At that time, I vowed all veterinarians were thieves, who were interested in only padding a bill, vs providing compassionate, honest care. )

This location was purchased from the doctors who used to run the vet center, years ago. They were wonderful people. When the vet retired, my family didn't think anyone bought the place. We thought it just closed. So, when our departed canine reached his last few, living hours, we were relieved to not be required to go to the thieving hospital up the road.
Immediately, the moment the nurse picked up the phone, I could tell this location was different. The nurses and admin staff are so kind, genuinely invested in your concerns.
The veterinarians, there are two of them, are energetic and promptly available to handle emergencies. They stopped what they were doing to assess and treat my dying dog, a gentle giant breed.
These doctors are very knowledgeable about nutrition, without pandering products they might get a kickback from, like that hospital does.
Here's the MOST essential detail-

There were NO surprise charges. NONE. They honor their upfront estimates, for care, and detail every possibility for expenses. You know, before they do anything, if you can afford it or not.

Just as essential is the beside manner of this entire staff. Whether it's a checkup or a merciful medical goodbye, they really make you feel like they care. They talk to you and answer all of your questions, engage in conversation to bring cheer or comfort. No matter how routine or final the event, you leave their presence feeling like you just left mom and dad's house. You feel a little less terrible about a tragic occasion.

My loving canine, Colonel Simba, passed away three weeks ago, today. As sad as the day was, my family was so calmed and comforted, we transferred our other dog to their care. He's getting a dental checkup today.

Thank you, for your decency and kindness. Your compassionate knowledge took the distrust we had for veterinarians, and, changed it into a hopeful connection between our pets, our family, and your clinic.