I had the most awesome experience at the Joyce Koo...

I had the most awesome experience at the Joyce Koons Buick GMC dealership located in Manassas, VA. From the time I met my salesman (Leonard John), and then meeting the sales manager (Mike Gundling), I could not have asked for two better people to purchase my vehicle from.

I purchased a used Chevrolet Equinox LTZ (with low mileage on it), for my daughter who is graduating college next week. During the process I asked Leonard and Mike a LOT of questions. Both of them took the time to explain things to me, assuring me that all my concerns would not be left unanswered. During the purchasing process, I met Misty and Tim, two people who were certainly knowledgeable about their professions. Tim explained everything to me about "GAP" insurance and then also what an extended warranty would cover vs. the warranty that was still existing on this vehicle.

Coming from MD, It took me hours to drive to the Koons dealership in Manassas, VA, but it was well worth every minute of it. My expectations were certainly meet and even exceeded during certain circumstances. After weeks of shopping online and visiting a few dealerships, I found that their prices were the lowest, and the warranty they offered couldn t be beat. They offered above and beyond what other dealerships had to offer. I'm in my fifties and have certainly bought a few cars during my lifetime. Yet, my experience with these people was by far the most outstanding experience I have ever encountered when purchasing a vehicle.

So thank you Leonard, Mike and Tim for making this purchase a positive experience. I will definitely be back when I need to purchase a car for myself.

Robin Cannon