made an order for five parts one was wrong, boxed ...

made an order for five parts one was wrong, boxed incorrectly, so I tried to use the online service for getting a replacement, well it got hung up and stuck were I could not go forward or back, there is no customer service to fix such a thing no email, no phone number to call. I had just just eat it and order the part a second time. this might be the last time I use Rockauto