A TOTAL REGRET IS MORE LIKE IT. FROM START TO FINI...

A TOTAL REGRET IS MORE LIKE IT. FROM START TO FINISH IT WAS ONE ISSUE AFTER ANOTHER WITH OUR ELEVATOR INSTALL. TOTAL LIARS. THEY LIED BY SHIFTING BLAME ONTO THE MANUFACTURER FOR THE DELAYS WHEN IN FACT THE MANUFACTURER WAS WAITING FOR THE FUNDS THAT TOTAL ACCESS HAD RECEIVED LONG BEFORE YET HADN'T SENT TO THE MANUFACTURER FOR SOME UNKNOWN REASON. TOTAL INCOMPETENCE BY SENDING INSTALLERS WHO HAD LITTLE TO NO EXPERIENCE CAUSING EVEN MORE DELAYS. TOTAL NONSENSE ABOUT SUMS IT UP. THE ONLY REASON I DIDN'T CONTACT THE BBB TO FILE A COMPLAINT IS BECAUSE I JUST WANTED TO PUT THIS HORRIBLE EXPERIENCE BEHIND ME. I'M WRITING THIS REVIEW TO WARN OTHERS OF THIS COMPANY THAT'S A TOTAL MESS. THEIR DEFENSIVE REPLY ON HERE TO THE MANY UNSATISFIED CUSTOMERS SPEAKS VOLUMES.