Wayne W

Review of Portabrace

Attention!! Do Not buy factory direct! Buy from a ...

Attention!! Do Not buy factory direct! Buy from a dealer. If you buy factory direct (from their website) you might not receive your order. Or, if you do receive your order but you need to return something for some reason then there's a very good chance you won't get a refund. Take it from someone who got duped. I returned a bag for a refund and instead of getting refunded they charged my credit card again! They have not responded to my attempts to get this corrected so I've had to dispute the charges with Visa. Porta Brace is actually fighting the dispute claiming I ordered 2 bags. The dispute has not been resolved yet but I will update this ASAP. Buyer Beware! Do not buy factory direct! Buy from a reputable dealer like B&H and Adorama. You've been warned!

Update: 12/2018. Finally, 6 months after the original transaction, Porta-Brace finally issued my credits. Chase Visa wasn't helping so I made a last ditch effort to contact Porta-Brace via email and ask them why it's been 6 months and no credit issued. Within a week the credits were issued but without an apology. I also closed my account with Chase Visa because of their lies. Chase Visa made up lies as to why Porta-Brace wasn't entitled to pay. So, goodbye to Porta-Brace and Chase Visa!