Sandy

Review of BakerStreet Steakhouse

Went last Saturday to celebrate our special weddin...

Went last Saturday to celebrate our special wedding Anniversary, being the 29th we only get one every 4 years. Walked in the door, checked in and they had our reservation at a wrong time, got sat at a booth after requesting a table when I made the reservation, server came to fill our water glasses my husband's glass was filty, we ordered and then sat 40 minutes with nothing but water, got our salads and bread and the bread had a hair on it and wrapped around the towel that the bread was wrapped in, flagged down the Mgr and showed him, got a simple apology and he brought a 2nd loaf which had green leafy substance on it when we opened that towel after he walked away, when the waitress returned she said it was a garnish they put on other food and they must have gotten some on it somehow. She brought us a third loaf that was OK. Our meals arrived over an hour after being seated. We both ordered the ribeye steaks, they both were tough, mine was edible I guess, my husband's should have been sent back but he was so hungry he ate it. $72.00 for two tough ribeye steaks, potatoes were cold, and the asparagus was hard. I probably should have spoken with the Mgr right then. I didn't because I didn't want them to think I was only trying to get a free meal. I got home and this week I have gotten so much grief from friends that recommended this place to us telling us we needed to let them know. I did leave a review on their Facebook page but haven't gotten any response so thought I would share here. You dropped the ball Bakerstreet. Probably won't be back if for nothing else then just the simple fact of no one even reaching out to me