No too sure what to make of this place. A mixed ba...

No too sure what to make of this place. A mixed bag. I am amazed that someone would give this 5 stars though.

I just don't see it myself.

PROS
- Very nice friendly staff
- Family room we got was good but had lots of little flaws
- Liked the main restaurant. Great breakfast included. The buffets in the evening had great themes and great choices. (A little pricey though)

CONS
- Pools weren't very good for kids I think. And I stress that this is from a kids / family point of view.
- Main Pool - had one kids area and that was quite deep. Up to neck on 2 year old. Also had events in the main pool which I thought was kind of annoying.
- The hotel has pool / lanes / canals that snake around the hotel. They have rooms facing on to them and I found that a little weird. swimming past people that are relaxing outside their room. Felt like I was in their way. None of these were suitable for kinds either. All were too deep for kids. So you couldn't go there and let the kids have a play.

This left you with the only choice for a family pool being the main pool.

The sky pool was beautiful but spoiled by a constant stream of Instagrammers posing for photos. Extremely annoying to have the view spoiled by people posing for ages while getting that perfect instaworthy photo.

- There was work going on while we were there so there was constant background noise of hammers and drills.

- The hotel looks great on photos but the surrounds of the hotel are a bit, er... slummy. It's not really a nice area and it seems a weird location for this hotel.

- The room we had was a family room and it looked great. But so many little flaws. Phone broke off wall. One power point under the sideboard was hidden under the sideboard so you needed to get on your knees to plug in charger and then you couldn't hold the phone while charging because there was not enough length due to where you had to plug it in . Light in main wardrobe did not switch off so we had light in the room at night.

- There is a main road that runs past the hotel between the hotel and the beach. So the view of the beach is not a good one.

- Price... everything within the hotel was crazy prices compared to the outside. You can get a beer for a 6th of the price of what they charged in the hotel from the shop on the corner. It was Melbourne prices there and really - they wold sell a lot more iff they were fairer. Everyone just went to the hop to get drinks and snacks.

Restaurant prices were very high too. Hence no one in them.

Would I go here again? No.

Would recommend it to anyone? No.

I would advise anyone to get a hotel further out of town in a more secluded location. And then travel into Patong if you really wanted to.

Sorry for moaning.