I rented from Triplet for 7 years. I found them to...

I rented from Triplet for 7 years. I found them to be a cheap, poorly run property rental company. The way they approached maintenance problems in both the apartment I rented and then the duplex I rented were atrocious. Per my lease, I rented an apartment with a garbage disposal. When it broke, they took it out instead of replacing it. The roof leaked and it rained on my bedroom, which took them over two weeks to correctly fix. The A/C went out in the hottest part of August and it took 3 days to fix. When I left that apartment, I spent over 30 hours cleaning the apartment per their ridiculous standards. I even repainted the apartment because it hasn't been done in so long. It looked better than when I moved in and I still only got a partial refund of my deposit.

In our duplex, we experienced similar problems. We shared a draining system with our upstairs neighbors, who would from food down their garbage disposal. This backed up in our drains, cause our sink to overflow and our bathtub to back up with brown sludge that smelled like puke. We had to call them 6 times in 3 years to fix it and the charged US to fix the problem! There were also lots of other problems and poor communication and response time.

In all, we were loyal tenants for longer than we should have been. They screwed is out of our final deposit, but honestly, I wasn't surprised by it.

Don't rent from them. There are better companies with far better business practices and properties in Ames..