THE PHONE SERVICE HAS BEEN OUT OF SERVICE SINCE 12...

THE PHONE SERVICE HAS BEEN OUT OF SERVICE SINCE 12/16/2018 IMAGINE IF YOU HAVE YOUR LOVE ONE THERE AND YOU CAN NOT CALL AND REACH YOUR LOVE ONE ALL THREW THE HOLIDAYS UP UNTIL RIGHT NOW THE PHONE SERVICE SUCKS YOU CAN NOT EVEN REACH ANY PERSONAL AFTER BUSINESS HOURS. AND THE SO CALLED SECURITY ARE SUPPOSED TO BE THE OPERATOR'S ALL THEY DO IS TALK ON THE PHONES THEY ARE NO HELP, THE NURSE STATION'S NEVER PICK UP.. ITS A SHAME YOU CAN'T CALL YOUR LOVE ONE TO SAY GOOD NIGHT. TO BE FAIR IF THIS PLACE DID NOT HAVE / ALLOW THIS PHONE PROBLEM TO EXSITS IT COULD BE A 5 OR 4 STAR RATING NURSING HOME IN NYC.. BUT BECAUSE THEY ARE ALLOWING THIS BS TO GO ON HIRING SOME 2 CLOWNS TO UPGRADE THEIR PHONE SYSTEMS THEY NOW SUCK AND I WOULD NOT RECOMMEND ANYONE SEND THEIR LOVE ONE THERE... PARTICULARLY IF YOU OR HAVE FAMILY MEMBERS OUT OF TOWN !