B

Broker Naples

3 years ago

5 days over due with fee - 35 harassing phone call...

5 days over due with fee - 35 harassing phone calls so far!
I was a member for about 5 years now. I never missed a single payment. My card that I used to pay my monthly fees with got stolen and it will take about 2 to 3 weeks to get a replacement card.
Suddenly LA fitness started with harassing phone calls, from morning till night, even on Sundays, all from different numbers.
Because of $21.25 that are now 5 days over due?
Seriously, my last payment was 02/07/2019 today is March 12, the due date for the $21.25 would have been March 7.
I am only 5 days over due!
And so far I received about 35 phone calls from them in the past days,
to update my card, to make a payment without a late fee, you name it!
I wanted to continue with LA Fitness, but after this experience I definitely will cancel my contract. This is NO WAY to treat a customer

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