David Lowe

Review of United Radio Service

I recently dropped off a 60" TV for a diagnosis. T...

I recently dropped off a 60" TV for a diagnosis. Their time frame was later than anticipated, 8 days rather than 3-5 days. Once I got the diagnosis they gave me a quote of $295 to fix the unit. I ended up taking the unit home and fixing it myself now that I knew the problem. Well this wasn't the end of the story. The diagnosis was COMPLETELY wrong. I had to order 3 different parts and return 2 after they did not work (trial and error). I could've done this from the get go, but wanted to speed up the process. Not only did I throw away over $40 for a diagnosis but it ended up becoming more of a headache than before bringing the unit here. Although the staff was professional, and tried "their best" to help, it simply was not good enough for me (especially seeing as this is their specialty).