Brian Hoffa

Review of Audi Plano

Audi Plano is an extremely well-run professional o...

Audi Plano is an extremely well-run professional organization. Their processes are very streamlined and efficient and purchasing a vehicle was enjoyable.

The New Car Sales Manager, Mitchell, is very knowledgeable, professional and easy to work with. Mitchell s professionalism ensures there is no pressure to purchase something you may not be completely satisfied with, from the organization. And, Mitchell excels at being informative and answering any questions. He is patient and honest and does a fantastic job to help in getting exactly what you desire. He knows customer service very well and ensures you re taken care of.

Ven, the Salesman, is very efficient in processing the dreaded paperwork that comes with buying an auto. He made the process painless and quickly had me onto the next step with financing. Ven also demonstrated and set- up the features I wanted on my new vehicle. He really knows his stuff about Audi cars. I appreciate his knowledge and assistance here.

Andrew, the Finance Mgr, is also a no pressure professional. Andrew thoroughly explained the finance process and showed me several options. He also explained, in detail, the extended warranty options, all with (again) no pressure to purchase, and he was great to work with, as well.

I can unequivocally say, this was the BEST buying experience at ANY auto dealership I have ever had. And trust me, I ve purchased a lot of vehicles over the years. Audi Plano is a dealership I plan to return to and continue to share business with, be it service, detail or buying another vehicle.

Thanks to all at Audi Plano for going above and beyond to service this customer.