I was with a group of 6 and at first the experienc...

I was with a group of 6 and at first the experience wasn t bad. To be fair this was at the beginning of their patio season so staff wasn t very well trained. However, service was extremely poor, the food was clearly pre-bought and re-plated with garnishes. We re talking Mandarin-quality chicken wings and spring rolls. I expected much better from O&B group.

Very common to charge a group of 6 or more a service fee of 18-20% but that was not communicated to my table which lead to one of my party tipping a total of 30%. I found it very disappointing to charge a 20% service fee and deliver extremely poor service. Just as an example, I asked the server for a lemon flavoured spiked seltzer, she went to the bar and brought me back a grapefruit flavoured seltzer (these cost $9 each). I politely asked her if they had lemon, and she thought I meant a lemon wedge - AND SHE DIDN T EVEN GET THE LEMON WEDGE LOL.

Do better Cabana, you ll continue to do well but you ll never get another dollar out of me *50 cent voice*.