Cheryl Brady

Review of Karmel Shuttle Transportation

My teenage grandson recently traveled with a frien...

My teenage grandson recently traveled with a friend's family who used Karmel from their home to LAX and return. Upon their late night return from their trip, he left his backpack containing his laptop in the van. Long story short, through some miscommunications, he thought the backpack was left at the friend's house, so it was almost a month later before it was actually reported missing to Karmel--so long that I didn't think we had much chance of recovering it. It took a search and a little time to track it down but Karmel located it and it was returned to him. Thanks to the Karmel employees who helped, as well as to the driver, for all their efforts and honesty--I was impressed!