Carien van der Watt

Review of Menlyn Auto BMW used cars

Integrity and Honesty: NOT at Menlyn Auto!

Integrity and Honesty: NOT at Menlyn Auto!
Pay a holding deposit to secure the car until cash from your investment account is released, was our assurance from the dealership and our holding deposit was duly accepted.
When phoning to arrange to finalise the deal, two weeks after paying the deposit, we were told that the car had been sold?? YES!! Not even a courtesy call from the dealership to ask if we could speed up the transaction OR to inform/apologise to us for the let down!!
Apparently the call to negate our transaction was made by 'management' - who ever that is...!
Will I deal with them again? Definitely not!
Should future customers be concerned? Definitely yes!