One of the worse experiences I ve ever had! I actu...

One of the worse experiences I ve ever had! I actually went there in 2015, I had been meaning to leave this review because it was so horrible, but now I m finally getting around to it. Even after 5 years, I remember the unbelievably rude and unhelpful man that worked there. I went because I needed to process some official documents to send to S. Korea. The middle aged man who was working at the window was super rude and unfriendly. He couldn t care less about the work he was doing, and I almost felt like I was being discriminated for some reason, because I couldn t believe he would treat everyone this way. I traveled almost an hour to get there and he was not helpful at all. When I had missing documents, he didn t even let me know specifically what I needed to prepare. He just said he couldn t do it because I didn t bring everything and then just sent me off, not letting me ask any questions. When I got back home I had to call the office again to clarify what I needed to bring next time because he barely gave me enough information about what I was missing.
The lady who answered the phone call was friendly and clearly informed me of what I needed to bring. Since I couldn t give 0 stars, let s just say the one star is for the lady who answered the phone.