There was no stay. I wanted to reserve 2 rooms. Th...

There was no stay. I wanted to reserve 2 rooms. There are 3 options on the hotline: 1. Questions about your stay, 2. Group bookings, 3. Questions directly to employees. Chose number 3. Woman on the phone told me I was wrong and forwarded me to the reservation. Nobody answered. I called 3-4 times. Nobody answered. No call back. Simply bad. Sorry.