My mother was pregnant with twins. Firstly, she st...

My mother was pregnant with twins. Firstly, she started bleeding profusely, came to ORMC, and was told that it was "just spotting." She was subsequently sent home. In the middle of the night my mother kept bleeding and returned to the hospital TO RECEIVE AN EMERGENCY C-SECTION two months early, after being told "everything is ok, they're fine." After the delivery, the babies were sent to the NICU. While visiting the babies in the NICU, we were treated with very rude behavior by one of the nurses. I was simply puzzled about where the hand sanitizer was, and this particular nurse turned to the side and said in a crude manner, "Oh, some of them don't speak English." I found that very insulting, and I find it disturbing that such behavior is allowed in an environment where new lives and their families should be welcomed and treated fairly.

With that being said, the nurse who took care of my mother from our room was very pleasant and helpful.