L A Reeder

Review of Southwest Auto Sales

We found a vehicle we wanted to purchase, made app...

We found a vehicle we wanted to purchase, made application, ran credit and were waiting to hear back about the financing. When we didn't hear anything, we called the sales guy ("hot-Rod") who told us the car had been sold to another person who came in AFTER our application was submitted! Why was someone else even allowed to test drive the vehicle when we were simply waiting for the loan to be finalized? We were told it was "first come first serve" and the fact that we had an application in process didn't matter. The next day we found out that our loan had been approved, but the car was gone. I've never had an experience like this or dealt with such dishonest, under-handed people.