I'd give ZERO stars if I could! Horrible service! ...

I'd give ZERO stars if I could! Horrible service! They don't care about you or your child, just the paycheck! They are never willing to help, and never answer the phone! In the past week I've called numerous times about renewing my food stamps. I've called the main number and my caseworker in which my caseworker NEVER answers, and it take being on hold for like 45minutes to an hour to get an EXTREMELY RUDE individual on the phone to assist me. (Which they don't assist they just basically tell you it's your fault that you're in the situation you're in.) I've never had a person who works there be helpful. Now my case is closed and I have to reapply.... BECAUSE NO ONE WILL ANSWER THE PHONE AND TELL YOU WHAT INFORMATION I NEED TO GIVE THEM IN ORDER TO RENEW!!!!!!!!!!!!! AND WHEN THEY DO ANSWER THEY GIVE YOU A ROUND ABOUT ANSWER!