After a VERY VERY frustrating experience here last...

After a VERY VERY frustrating experience here last week regarding a missing piece, and a sales manager who hopefully was just having a bad day that was unwilling to assist me when he should have, I can finally say that Courtesy Chevrolet stepped up and went above & beyond for me today. Recon Manager Jami (Jamison) really rectified my situation and turned my perception of this business around in a matter of minutes. Every place of business has employees that may just be having a bad day or honestly just need more customer service training, but I would like to think there are more good than bad employees. Courtesy Chevrolet is no different. If you have any issues, just keep trying. Eventually you will find a reasonable, professional employee. Jami truly was AMAZING, and is definitely an asset here. He definitely deserves some recognition or maybe a raise or some extra vacation time ;) His service & just overall professionalism was MORE than I expected. THIS is why I chose Courtesy Chevrolet to begin with. Besides my experience last Friday, I have always been treated very well here, from the original sales agent, from the service advisors, even down to the wonderful cafe workers. Thank you, Jami for making this right. As long as there are employees like yourself working here, I will definitely continue to do business here and will continue to refer friends and family. Keep up the great work!! (& I hope Sales Manager Ben will take a few customer service lessons from you :)