david lockeridge Review of P.J Gallagher Irish Pubs
Today we went to the Criterion to have an early lu...
Today we went to the Criterion to have an early lunch. My wife my 10 week year old son and myself. Now we didn't see the over 18s only on the door which was our mistake but the way this was handled was so appalling it ruined not only my first Fathers day as a dad but also my wife's evening. I went to the bar and ordered $70 worth of food and drinks and when it turned up downstairs the lady who brought it to us was so rude. I understand we didn't know it was 18s over only but by saying you are going to have to get out of here and then or I can put your food in a box or get a refund is not a great way to make a young family feel. The way the situation was treated was horrendous experience for us and when I was over it and trying to pack up my family to leave the lady came back and said you have to get out, i was over it and said "okay whatever". she promptly told me you don't have to be rude to me sir......i can't believe how rude the experience was. We took our food in boxes and ate it in the green room at the state theater where I am currently working. I am musician who works in Sydney and not only am I now avoiding your venue where I have spent considerable money and time after performances the room was also filled with my friends who are musicians who were appalled with how we were treated and will not be attending your hotel in future. Many ways this could have been handled but the way the lady handled it has left a foul taste in my family and friends mouths.
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