Laxmi Nyaupane

Review of Herndon Family

If 0 stars were an option, I would give HFM 0. Dur...

If 0 stars were an option, I would give HFM 0. During corona, the front desk people told me to make an appointment to which I declined because I didn't need an appointment. Then I was told the doctor wanted to talk to me to know my health progress. After declining and saying I didn't want an appointment made, they made an appointment themselves and required me to get on a phone call with Dr.Mina Garrett Scott. After a two minute call, I got a bill 206 dollars. I did not receive any prescriptions, medication or recommendation because I didn't need it. However, they still went out of their way to charge me 206 dollars for a 2 minute phone call which is absolutely absurd. After contacting them several times to resolve this issue, their respond has been horrible. They tell me they will look into what can be done but I am still receiving collection for service I didn't ask for. I don't recommend going here because they will do nothing to help their patients.