Beth Donnelly Review of Loudoun Medical Group, P.C.
This group is horrible. I have had the misfortune ...
This group is horrible. I have had the misfortune of using two different practices which are a part of this group and both were equally terrible. I go out of my way to avoid doctors or specialists who are a part however they seem to be buying up everyone. In the first practice, only one of 3 doctors accepted my insurance so over the course of 3 years I was only able to see a doctor one time, it was always a toss up which nurse practitioner you would get to see and the administrative team was less than helpful. Recently I saw a specialist who was good however the administrative staff again appalling. I arrived for a procedure during the pandemic and the front desk person was more interested in maintaining a conversation with colleagues in the back than responding to patients. As if that wasn't enough, I was given a hard time by additional staff for not waking up fast enough from anesthesia as they wanted to go home, the doctor and anesthesiologist were long gone. This was further compounded by the fact that the LMG billing dept submitted my claims under an expired insurance number they found in their system despite having the current information and 6 months later I am still battling to get the bill submitted correctly. Never mind I would have hit my deductible months ago had they not made this stupid error. If you can avoid doctors who are a part of this group, PLEASE PLEASE do yourself a favor and find another. They are careless and only in it for the money, the patient is an afterthought.
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