If you can bare with the crowds of people in the f...

If you can bare with the crowds of people in the food section, why not venture upstairs where the treasures are. I rarely browse this place, I'm more of a ok I need to buy this and that, in and out and for me to visit their perfumery department without a clue of what perfumes to buy. This is where Fortnum and Mason's comes to life the lady had so much patience and knowledge of the products. That is the hallmarks of exceptional service.