VFXI VFXI

Review of Blizzard Entertainment

As noted previously, Blizzards games are to some e...

As noted previously, Blizzards games are to some extent awesome, but they're customer support frankly sucks. They offered a discount on the expansion for 29.99 but required game time. I went to the store and purchased a game time card. When I logged back into the the THE SAME DAY, the sale ended. No where in the shop or on their site did it state the sale ended today. I called customer service to see about getting the sale price for the expansion or at the very least refunded for the game time as it's now pointless, I was told there's nothing to they could or would do. They refused to provide a customer service phone number. They refused to provide their corporate phone number too which I might add is public information easily obtained with a Google search. I can honestly say, I don't think I will be purchasing any of their games anymore. They will need to try REALLY hard to get me to but into any of their services. I even have a copy of the chat log too if anyone is interested. I really hope their corporate office sees this post.