Sarah Gla23

Review of Time Warner Cable

They said that there was nothing cheaper available...

They said that there was nothing cheaper available when I was paying $240 every month for the biggest TV channel plan of the 3 TWC choices, 20 GB internet speed, and phone. I was willing to go down to 10GB internet and the medium TV plan (called ?preferred TV), but they said that there was no way to lower my bill even if they let me do that. I tried 3 times to lower my bill this year but they said I couldn't get it any cheaper. They just said that when my current plan ends I can switch to a Spectrum plan which might be cheaper but I can't switch until then. But I've been with TWC for more than 15 years. They put me into a new plan without my knowledge or consent because it was the same price but with faster internet (then they highered my bill by at least $20 the next month). TWC is not flexible enough to let me downgrade my services so I'm no longer getting Time Warner Cable since 2 months ago.