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This is their store. This is where it all started ...

This is their store. This is where it all started in 1980. They only sell here . No repairs. We were informed of that fact yesterday.

If you need your lenses repaired/replaced it's a flat fee of $65.

There's everything here as far as the latest and greatest in their line.

It's a bit underwhelming as far as the design of the store. So understated. Very Hawaii. Two short walls lined with sunglasses. With cheap mirrors that are so small that it makes you wonder if they even care how they look? Or how the customers feel when they use their mirror? My friend that bought a pair of sunglasses said it nicely. The mirror is "wonky" . It's just weird to me that a sunglasses store will give you a distorted view of a mirror to use while you're trying to decide to buy or not. Are they banking on their amazing lenses ? Because that's all that you will get here. Customer service is almost non existent.

I've been here many times and it's time to write how I feel about this place. There's almost always three ladies working here and they give zero fu*** about their customers. They're cold and not very Hawaii. Or better yet-not one utter of welcome to their ball and chain job ( it seem to me) because one look at your watch you know it's 3pm. Because these girls will jump out from behind that counter and won't talk to you at all with the slightest measure of eye contact while closing shop.

So customer service is apparently not important here. Lenses are still great and to me almost unchallenged out there.

Will I go back? I'm not sure. The three stars is mainly for customer service. Lenses are still an amazing FIVE STARS!

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