Brian is the guy that comes to sign you up and set...

Brian is the guy that comes to sign you up and set up an account. He's great! The problem is when you have to call Prime Pay for assistance. For the most part you have to leave a message for them to call you. Then there are the times when you request documents or help and they send you 'something' but not what you requested, delaying the process that you needed the documents for. I read other reviews, and I thought that printed checks were the ones not received on time, but also learned that direct deposit is an issue as well. Anyone reading these reviews please share with us about a good company please that will be as effective and professional in person and on the phone.