Crystal House is nice and convenient place to call...

Crystal House is nice and convenient place to call home. For me, everything is literally in walking distance or a metro ride away. The leasing staff is great, especially Ashley, Scott and Kathleen. Ashley is great and always quick to answer questions via email and always makes time on her calendar if you need to see management face-to-face. Scott is always welcoming, professional, and always takes care of my leasing needs with expertise. Kathleen greets me with a smile and always responds with respect and professionalism. The concierge staff, Yuri, Tiera, and Sabrina, have provided excellent customer service. They are always friendly and professional. They always listen to my concerns, answer all my questions, and take care of any issues expeditiously. Yuri and Tiera always greet me in the afternoon with a smile and if I have packages, they are giving them to me before I have the opportunity to ask. That s customer service and VIP treatment! I really feel that all the concierges are great, but the ones I mentioned have went above and beyond.