J

Jenna W

3 years ago

I called in a panic one afternoon when my Jeep Gra...

I called in a panic one afternoon when my Jeep Grand Cherokee started making a horrendous sound after I dropped my son off at Pre-K. I pulled over several times on the way home to check the car out of extreme concern. I had other drivers giving me funny looks and ridiculous hand signals. I called a few businesses that popped up on Google and they couldn t squeeze me in for several days. When I talked to Alexander I was quite upset. He urged me to drop it off right away even though he was busy as well. The place was packed with other cars when I got there with a short line. Within an hour he called me to let me know it was ready. There was a small rock in the brakes, which he saved to show me. When I tried to pay he told me it was FREE!!!! Alexander is a good man (honest, kind, helpful). I ll definitely be back when I need service in the future. THANK YOU.

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