0 stars if I could...

0 stars if I could...

Desco messed up on the templating and installation of half of my caesarstone kitchen countertop... crooked placement, big gaps, inconsistent overhang...

Mistakes happen, it's how you respond that counts...

Their fix was to shift the side they got right to match the crookedness on the other half... now the range has to sit with a crooked gap on the back wall to line up in the space... the whole thing is messed up... what a waste of money on what is supposed to be a high end product.

Super disappointed, their technician even acknowledged the template error, but they wouldn't make it right and redo it properly.

I have no doubt they could do a fair job at times, but if they make an error they will leave you hanging with an expensive mistake. Why risk it?