M

Mr. K

3 years ago

I would give zero stars if I could, I have never e...

I would give zero stars if I could, I have never ever felt so disrespected by hotel staff. Literally open harrassment, even pathetic child like bullying behavior. I couldn't believe it. I still cant. For a person who's actual job description includes specifically to make paying guests feel not just welcomed, but comfortable as well as accommodated in every way that they can and striving to make incredible hospitality guaranteed, I mean it's a HOTEL for goodness sake, and a hotel like this which claims class and prestige for front desk employees to scream curse words to me, my wife and my 5 and 7 year old children and demean us as a, and I quote " a lower kind of people" like they did and for the other staff present who either obviously were holding back there laughter or smirking and watching as if it's some kind of entertainment. The cruelty my family and I experienced is something I will remember for the rest of my life. If your planning on staying there, just don't. If you have reservations, cancel and go anywhere else. The people here are just evil.

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