Moe M

Review of BMW of North America, WoodClif...

BMW North America as a joke be very very careful w...

BMW North America as a joke be very very careful when you re purchasing vehicles from them I purchased a vehicle through BMW New Jersey which every BMW dealership is privately owned but they need to follow the guidelines of BMW North America because we trust the brand and we know there s a backing we re not dealing with your average Joe at the dealer that if anything goes wrong you know you can contact BMW North America will guess what that s not the case the number one worst customer service I ve ever seen in my life I purchase $125,000 vehicle and I am treated with no customer service I called and made multiple complaints to BMW North America and they have not resolved or attempted to resolve any of them small example when I purchased the car I bought the BMW 750 I I order the executive key that controls the car with the vehicle I never received it it s been almost a year and I have not been able to resolve the issue they re playing ping-pong between the dealership and corporate why is this the customers fault I don t know but beware when dealing with BMW as a whole because you think they have the backing of corporate but corporate washes their hands clean