The front desk were extremely rude and unprofessio...

The front desk were extremely rude and unprofessional, uninterested in helping solve an issue at checkout that they caused at check-in. The person who had checked us in had taken our parking ticket and mumbled something about in and out privileges. Since we had stayed at other Marriotts that use city garages, and we used our room keys to access the garage, we assumed the same here. Instead, we were supposed to get a different ticket, which we did not. The front desk at checkout would not take ownership of the issue, leaving us to deal with the garage on our own. Left a bad taste in our mouths. That being said, the staff within the hotel, cleaning crew, concierge service, etc. were very nice.