Service was awful. Food never matched the descript...

Service was awful. Food never matched the descriptions and tasted terrible. They ran out of beers and specific alcohol, even though we paid for the preferred club to have premium brands. Other couples on the trip were so disappointed and stated they will never come back. The wait staff is so unfriendly and forgetful. I don t understand why this trip was nothing like other Secrets Resorts! Very disappointing!! Way too expensive to get terrible service and food.