I'm pleased with my choice of flooring and the ins...

I'm pleased with my choice of flooring and the installation. My gripe is with billing. We contracted for a new subfloor in the kitchen but decided against it with the encouragement of the installers. The floor is great. I just keep waiting for some confirmation that a good chunk of money was taken off my bill. I spoke with someone at Empire named Gerald, I emailed our sales woman, and I emailed Empire. Still I have gotten no response.