I have been a client for 13 years and never had an...

I have been a client for 13 years and never had an issue. When we have had a power disruption, restoration has been a trivial exercise. Recently I had phone line issues and ST suggested I migrate to an Internet connection for a more solid line. The installation changeover was simple, convenient and quite quick. Peter ensured I could use the new system on my phone and at the new keypad before he left. Continues to work the same way, no surprises. Customer Service cares when we need.