I d rate a zero but can t. I have been trying to g...

I d rate a zero but can t. I have been trying to get on food stamps for the past month and a half was declined because NO ONE informed they were waiting on some more paper work from me. I turned in the paper work and still nothing. I have called the office numerous times and I get the run around saying call my case worker since everything wasn t turned in on time she had moved on to the next case blah blah blah, how was I suppose to turn everything in on time when I did NOT even know what needed to be turned in because NO ONE informed me. I have called my case worker more times than I can count and NO call back. I have emailed our case work and NOTHING. Her voicemail states she will call back within 2 business days and she has NOT returned my phone calls. If this was a product or a commercial I could sue for false advertisement. Now when I call I get all agents are busy with other callers message. DO BETTER!!!!