A Google User

Review of Novo Dolce

My wife and I were interested in a nice venue for ...

My wife and I were interested in a nice venue for a Valentine's dinner. We have visited previously with all good experiences. Tonight was a testament to very poor management of both the kitchen and dining room. My wife ordered the special, Prime New York Strip with caviar? glaze. This was the most repulsive steak she had ever "attempted" to eat, i.e. gristle, excessive fat ,overcooked , etc. We returned the meal as extremely subpar. My wife ordered the short ribs, as I had eaten and enjoyed. It takes 35 minutes to get the replacement meal which we asked to go. The manager "Cathy" never voiced her concern or regret for the poor meal. Moreover, she gives us a bill with the returned meal still on the check! I'm sorry, there is no excuse for this level of indifference, unless you really don't care about your patrons.