Carl Wellman Review of A #1 Air
Very happy with A #1 Air!
Very happy with A #1 Air!
I called early on a Saturday morning, tech (Sergio) came out and diagnosed the problem. Our 12 year old Trane was on it's last leg and the evaporator coil had a major leak! We both could see the leak in the evaporator coil once the case was opened. Sergio gave me a price to replace the evaporator coil but also suggested (wisely) the system really needed to be replaced, it used R-22 being phased out in 2020. With the price to replace the evaporator coil and still have a 12 year old unit, we decided to go with a brand new unit. A #1Air sent out a sales rep that same night, it was 10:30 pm and Cameron came out and stayed until 11:45 going over all the details, the freebies and also 60 months free interest, I signed up! Less than 48 hours later, with the help of installers Paul and Ron, our unit is cooling our house and making life comfortable once again!
Complete 5 stars from this home owner regarding the folks at A #1 Air, from the dispatchers to the service tech to the sales rep to the installers, we couldn't be happier! Our unit came with a full 10 year parts and labor warranty and I would highly recommend A #1 Air to anyone looking to either upgrade or repair their AC unit.
I will say the first tech from a different company came by and was willing to charge us $350 to "gas and go" our unit without even offering to diagnose why we needed 2 lbs. of R-22 at $125 per pound! He was more interested in just making a service call and moving on, this tech WAS NOT FROM A #1 AIR!! After reading a lot of the reviews for A #1 Air, both positive and negative, we decided to go that way.
The installers lined our carpet and tile with drop cloths and everything was totally cleaned up before they left. HIGHLY RECOMMENDED!!
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