It is clean, but when it is full, the system is qu...

It is clean, but when it is full, the system is quite chaotic, while our room booking and other people's booking happens at the same time. When the team are back from the meeting, there are other people in the room. Maybe there are some mistake from the group booking or the front desk. Fortunately, the night staf (steven) and the next day staf ( Tania) are helpfull in handling our complaints. All is settled, and the level of service is increased.

The rooms is always fully booked by guests.