Decided to get the policy because we like to ride ...

Decided to get the policy because we like to ride our motorcycles and if anything were to happen we would be out of work for a while. Well, shortly after signing up (which the sales guy made it seem SO simple to file a claim) i wrecked on my motorcycle. Wasn t going very fast but it still hurt for a couple days and the dr said i had a mild concussion. Well, turns out almost 2 weeks after signing up and them taking my payment they finally had a policy number so i could make my claim. Did so within a day and here we are over a month later and now the agent who sold us the policy isn t answering our calls and we have yet to receive the check that was being processed 2 weeks ago. And then he said they wait to pay out until we have made our 2nd payment due to fraud .. uuummmm . I sent in the ER notes from the dr and everything- how could it be fraud? Also, quick to take my money but not to pay out my claim . Yeah. Going back to Aflac. They are way nicer, more responsive and i cab do everything on an app and get the payments direct deposited. This company is a joke!