The whole place is about style over substance, loo...

The whole place is about style over substance, looks over functionality. The rooms are cold during winter, the heating is grossly inadequate. Support is nonexistent. Yes, they will respond to your requests; yes, they will assure you everything will be done; no, they won't actually do anything. The cleaning staff locks the washrooms up "for service" at the most inconvenient times, and will also take stuff from your desk without permission. Don't seem to speak English, either.