Nakkiran Sunassee

Review of ParkInn Azerbaijan

Park Inn is a decent city hotel, let down by a few...

Park Inn is a decent city hotel, let down by a few issues. The quality of the check-in during Formula 1 needs to improve - the shuttle service is OK, but the driver did not bother to get out of the van to direct us to the entrance, much less help with our luggage.

After our first night, we requested hard pillows due to the poor sleep we had. We were later told that they didn't have any, nor was there a possibility to get these. This was extremely disappointing, especially seeing that we spent 8 nights there - I would have hoped that the staff would make an effort to source pillows from another hotel in their group to make our stay as comfortable as possible.

The rooms are quite small, but neat and clean, and we were pleasantly surprised by a welcome gift pack of vodka, cranberry juice, nuts, and chocolate.

On that note, the buffet breakfast is horribly expensive, and seeing that nothing really opens in Baku until 10am, we just had to go with the exorbitant price.

The bar is quite good, but two nights before we left, there was no barman, and the drinks were just terrible - it seemed like one of the waiters was simply drafted into the role without any training.

Please note that there is a hotel being built next door, so it is very noisy from 8am until 6pm, don't expect to be able to sleep late nor have an afternoon nap.

Overall a decent enough city hotel, but standards need to improve, and also the hotel needs a refurb.