Titta Hellman

Review of Vip Hotels

The hotel is not a five star hotel but a maximum o...

The hotel is not a five star hotel but a maximum of three stars. The hotel is a spa hotel, but the pools are closed during the winter season. There are pictures of the indoor pool, but when we asked about the pool, it does not exist. Rooms clean but worn and old fashioned. The hotel spa staff was friendly but the reception was not. I thought they could speak several languages, but they couldn't say good morning, good evening, or forgive in any language. The door opening card stopped working several times and was never regretted. And when I got to the hotel, I couldn't get in because my male friend had booked a room. He should have emailed permission to get in. I couldn't contact him because he was flying here at the time. So I had to be outside for 5 hours. I do not recommend this hotel.