Don't typically write reviews, but here goes....!

Don't typically write reviews, but here goes....!
This has been one of my wife's favourite restaurants for over a decade, and she wanted to go there last night for her birthday celebrations.
As we walked in, 5-10 minutes early, we were reminded we had to clear the table by 7.30pm, which is no big deal.
As we sat down, and ordered still water, they managed to spill it whilst pouring it, again, no big deal
I'm not sure what happened during the meal, but our waiter went MIA or was rushing around so much that we got ignored. It was the strangest thing. We tried to order dessert from around 6.30pm onward to no avail.
By 7.05pm I had to ask the front desk to send me the bill as we'd decided to go elsewhere for dessert, however, this took a further 10-15 minutes.

On the whole, my take on good/fine dining is that the experience makes up a large part of the meal. Unfortunately, the experience at Yauatcha was not a good one for us, and we won't be returning.
The staff were un-attentive and slow, and in light of that, the food tasted average/overpriced at best, which is a shame.