We were surprised at the impersonal disposition of...

We were surprised at the impersonal disposition of the vet that we were referred to see here, Dr. Carro. She repeatedly and systematically referred to our cat as 'It' which we found to be profoundly heartless in and of itself, but then we got her back, it was the first time our little girl was ever literally and emotionally shaking from a vet visit.

We will never go back here. It's worth mentioning that there was a covid outbreak in the hospital itself at some point which resulted in us having to find restroom facilities elsewhere despite a $1,300 bill.

The price was expected, and we have pet insurance, but the disposition toward us and our pet was not. Our recommendation is to seek care elsewhere. We found a caring doctor up in Broward that we are happy to travel to.

It pays to bring your furry family who to a good doctor. Especially one who doesn't casually and repeatedly refer to your little one as 'It'.